Job Opening: Warehouse Lead
Description
Warehouse Lead
Fresno, CA
Full-Time | Monday-Friday
Competitive Pay DOE
Job Summary
We are seeking a detail-oriented and customer-focused Warehouse Lead Specialist to support our winery operations. This role serves as a key liaison between customers, logistics, warehouse teams, and internal departments to ensure accurate order processing, inventory allocation, and timely product delivery.
Responsibilities
- Enter and manage customer orders within ERP and warehouse management systems.
- Generate pick tickets and coordinate order fulfillment activities.
- Allocate inventory and monitor product availability.
- Communicate order statuses, shipment updates, delays, and changes to customers and internal stakeholders.
- Coordinate pickup and delivery schedules with logistics and transportation partners.
- Resolve order discrepancies, shipping issues, inventory variances, and customer claims.
- Maintain accurate records, documentation, and customer files.
- Prepare reports and track order allocations and shipment activity.
- Collaborate with warehouse, production, logistics, and customer service teams to ensure seamless operations.
- Support compliance, documentation, and winery-specific procedures.
- 2+ years of customer service, order management, logistics, or supply chain experience.
- Experience working in a manufacturing, food production, beverage, or winery environment preferred.
- Proficiency with ERP systems, order entry systems, and Microsoft Office applications.
- Strong attention to detail and organizational skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Excellent written and verbal communication skills.
- Professional and customer-focused attitude.
- Experience coordinating with transportation carriers and warehouse teams preferred.
Key Skills
- Order Processing
- Customer Service
- ERP Systems
- Logistics Coordination
- Shipping & Receiving Support
- Data Entry & Documentation
- Problem Solving
- Inventory Reconciliation
- Cross-Functional Communication
- Microsoft Excel & Reporting
- Time Management
Apply today and join a growing winery operation where your customer service expertise and attention to detail will help ensure exceptional service and operational success.