Valencia, CA

Now Hiring: Customer Service Representative – Van Nuys, CA

We are seeking an experienced and detail-oriented Customer Service Representative to join our team in Van Nuys, CA! In this role, you will manage customer orders, questions, and complaints while working closely with a supportive team dedicated to delivering outstanding service.

Key Responsibilities

• Maintain a positive, empathetic, and professional attitude toward customers and coworkers at all times.
• Respond promptly to customer inquiries through phone, email, chat, and other communication channels.
• Acknowledge, investigate, and resolve customer complaints promptly and professionally.
• Develop a strong understanding of our products by using our website and completing in-house system training.
• Process customer orders, forms, applications, and requests accurately and efficiently.
• Communicate and coordinate with team members across departments as needed.
• Ensure customer satisfaction and provide professional, high-quality support.

Qualifications

• 1–2 years of customer service experience required
• Office administration experience preferred
• Strong communication, problem-solving, and organizational skills
• Ability to multitask and remain calm under pressure
• Comfortable learning and using computer systems and internal programs
• Ability to work well independently and collaboratively

General Warehouse Associate – Valencia, CA

Industry: Logistics
Schedule: 2nd Shift (Must be willing to transfer to 3rd Shift as needed)
Location: Valencia, CA

Job Summary

A leading logistics company in Valencia is seeking dependable and hardworking General Warehouse Associates to join their team on 2nd shift, with the flexibility to move to 3rd shift based on operational needs. This is a great opportunity for individuals looking to grow within a stable warehousing and logistics environment.

Responsibilities

• Perform general warehouse tasks including packing, sorting, staging, and inventory work
• Load and unload inbound/outbound materials
• Operate pallet jacks or other warehouse equipment (training provided)
• Maintain clean and safe work areas
• Follow all company policies and safety procedures
• Support additional warehouse functions as assigned

Requirements

• Ability to lift up to 50 lbs consistently
• Ability to stand, bend, and move throughout the shift
• Must be available for 2nd shift and willing to transition to 3rd shift
• Reliable attendance and strong work ethic
• Warehouse experience preferred, but not required

Pay & Benefits

• Competitive hourly rate
• Weekly pay
• Overtime opportunities
• Long-term growth potential

How to Apply

Submit your resume or contact our recruiting team for immediate consideration at [email protected]