San Diego, CA
Branch No: 80005
7061 Clairemont Mesa Blvd. Suite 210
San Diego, CA 92111
Phone: (858) 492-9995
1 jobs for branch # 80005
San Diego, CA
Base Pay: 21.00 per HOUR
Hybrid 3-5 days in office; Up to 2 days remote The role of the Order Specialist is responsible for processing orders from various sources: web, …
Hybrid 3-5 days in office; Up to 2 days remote
The role of the Order Specialist is responsible for processing orders from various sources: web, phone, & email. Specialists will be able to communicate well to both internal and external clients about available products and status of any order.
? Accurately process and complete orders
? Assists with the processing and troubleshooting
? Ability to navigate through Mertex, Traffic Cop, SalesForce, Google Drive, Excel
? Help manage Service, Samples, International and personal email inboxes
? Manage personal email inbox
? Provides timely responses to customer needs, inquiries, and concerns
? Assist customer service with phone, email or web-based concerns and questions
? Develop relations with sales reps
? Maintains a 24 hour turnaround time from PO receipt (with complete information) to order processed.
? Maintains a 12 hour turnaround time for Sample orders.
? Maintains a 3 hour email response time.
? Open to other tasks and duties as directed by the Manager