Freight Forwarding Specialist – Import/Export

Location: South San Francisco, CA
Pay Rate: $26-28
Work Arrangement: On-Site

About the Opportunity

We are seeking an experienced and detail-oriented Freight Forwarding Specialist to join a logistics team in South San Francisco, CA.

The ideal candidate will have hands-on freight forwarding experience, strong knowledge of international shipping procedures, and the ability to coordinate shipments efficiently while maintaining accurate documentation and providing excellent customer service.

This position is ideal for someone who thrives in a fast-paced logistics environment, enjoys problem-solving, and understands the importance of timely and compliant international shipments.

Key Responsibilities

• Coordinate international air and ocean freight shipments from origin to destination.

• Manage import and export shipments, ensuring accurate and timely movement of cargo.

• Prepare, review, and process shipping documentation, including commercial invoices, packing lists, bills of lading, and air waybills.

• Communicate with carriers, customs brokers, vendors, and customers regarding shipment status and delivery schedules.

• Track shipments and proactively resolve delays, discrepancies, and transportation issues.

• Coordinate freight bookings, cargo pickups, deliveries, and shipment schedules.

• Ensure compliance with applicable import/export regulations and company procedures.

• Maintain accurate shipment records and update transportation management systems.

• Assist with freight quotations, shipment costs, and billing documentation.

• Provide timely shipment updates and support customer inquiries.

• Collaborate with warehouse, transportation, and operations teams to ensure efficient freight movement.

Qualifications

Required

• Previous experience in freight forwarding, international logistics, or import/export operations.

• Knowledge of air and/or ocean freight shipping processes.

• Familiarity with international shipping documentation and customs clearance procedures.

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• Strong organizational skills and attention to detail.