Job Opening: Shop Supervisor
Description
Job Title: Shop Supervisor
Location: Hayward, CA
Reports To: Fleet Manager / Operations Manager
Job Summary:
The Shop Supervisor oversees daily maintenance and repair operations for a fleet of luxury buses. This role ensures high-quality vehicle service, cleanliness, safety, and compliance with industry standards. The ideal candidate has strong technical knowledge, leadership experience, and a commitment to delivering excellent service to support a premium travel experience.
Key Responsibilities:
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Supervise daily operations of the maintenance shop, including mechanical repairs, diagnostics, inspections, and detailing.
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Schedule and assign work to technicians, mechanics, and cleaners to maintain an efficient workflow.
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Monitor preventive maintenance programs to ensure optimal fleet condition and minimize downtime.
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Maintain accurate service records, logs, and compliance documentation.
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Ensure all vehicles meet DOT, CHP, and other regulatory safety standards.
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Inspect completed work for quality control and adherence to company standards.
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Order parts and supplies, manage inventory, and control shop tools and equipment.
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Collaborate with dispatch and operations to prioritize urgent repairs or trip-ready units.
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Train, coach, and evaluate shop staff to ensure high performance and adherence to safety protocols.
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Respond to emergency repairs or road calls as needed.
Qualifications:
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High school diploma or GED required; technical or vocational training preferred.
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3+ years of experience in a maintenance or repair shop (bus, truck, or automotive preferred).
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1+ year of supervisory or lead mechanic experience.
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Knowledge of diesel engines, air brake systems, electrical systems, and luxury bus components.
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Strong organizational and leadership skills.
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Ability to use fleet management and diagnostic software.
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Valid driver’s license; CDL preferred or willingness to obtain.
Physical Requirements:
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Ability to lift up to 50 lbs and work in various shop conditions.
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Capable of standing, bending, and walking for extended periods.