Job Opening: Service Advisor

Service Advisor

Job Summary

Select Staffing  is looking for a personable and proactive Service Advisor to serve as the bridge between our customers and the automotive technicians. You’ll be responsible for understanding vehicle issues, recommending service solutions, and ensuring a smooth customer experience from drop-off to pick-up. If you love helping people and know your way around cars, we want to hear from you!

Key Responsibilities

• Greet customers warmly and professionally, listening to their service concerns and needs
• Document vehicle problems accurately and create work orders for technicians
• Provide clear estimates of service costs and timelines
• Communicate progress updates and follow up on additional recommended services
• Answer customer inquiries regarding services, warranties, and maintenance schedules
• Coordinate with parts and technician teams to ensure efficient workflow
• Maintain accurate records and ensure high customer satisfaction

Requirements

• High school diploma or equivalent; some college or automotive training preferred
• 2+ years of experience in a service advisor or customer service role in the automotive industry
• Strong communication and organizational skills
• Basic automotive knowledge and ability to explain technical issues in layman’s terms
• Familiarity with service management software and systems
• Bilingual abilities (English/Spanish) a plus
• Experience in dealership or high-volume repair center