Job Opening: Counter Clerk
Description
NOW HIRING!!
COUNTER CLERK
We are looking for a motivated and customer-focused individual to join our team as a Counter Sales Associate.
This entry-level position is ideal for someone looking to start a career in the steel and metal industry. You will be the first point of contact for walk-in customers, assisting them with product inquiries, order processing, and providing excellent service.
Key Responsibilities:
- Greet and assist customers at the sales counter in a professional and friendly manner
- Provide product information, pricing, and availability for steel and metal products
- Process sales orders, returns, and exchanges accurately using POS or inventory systems
- Coordinate with warehouse staff to ensure timely order fulfillment
- Maintain a clean and organized sales counter and showroom area
- Assist with inventory counts and restocking as needed
- Learn and stay updated on product knowledge and industry trends
- Handle customer complaints or concerns with patience and professionalism
- Support outside sales team with quotes and customer follow-ups
Qualifications:
- High school diploma or equivalent
- Strong communication and interpersonal skills
- Basic math and computer skills
- Ability to lift up to 50 lbs and work in a warehouse environment when needed
- Willingness to learn about steel and metal products
- Previous retail or customer service experience is a plus, but not required