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Customer Service Agent

Boise, ID

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Description

Currently hiring for Call Center Representatives in the Boise area.

If you are a positive, independent, organized person with a great phone skills then this is the job for you.

Shifts vary Pay 11.00 hr/12.00 hr Bilingual

Job Description:

  • Responsible for answering all incoming calls from outside sources of a transportation nature and responding to these calls appropriately, while maintaining a professional, courteous demeanor.
  • Ensure eligibility, determining transportation requirements and mode of transportation.
  • Utilize scheduling software to optimize the number of rides and minimize indirect routing.
  • Complete all reports as assigned 

RX345

 

Job Requirements

Qualifications:

  • Must have customer service experience
  • High School Diploma/GED
  • 6 months to 1 year call center experience is a plus
  • Proficient with MS office
  • Effective oral, written and interpersonal communication skills
  • Customer Focus, Customer Service, Data Entry Skills, Listening, Phone Skills, Verbal Communication

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