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Customer Service Representative

Calabasas, CA

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Description

Customer Service Representative We are a leader in the Power Sports Industry seeking a customer service representative to join our energetic team. Duties include, but are not limited to:

• heavy call volume

• order entry

• e-mail correspondence

• problem solving

• sales and clerical support We are looking for a quick learner, self-starter, troubleshooter, and problem solver with a positive attitude. Must have attention to detail, be able to think proactively to anticipate the customer’s needs, have exceptional organization skills and the ability to multi-task in a fast-paced environment. Must be able to navigate through an ever changing environment. Necessary Qualifications:

*Excellent verbal and written communication skills

*Busy, high volume Call Center experience

*Excellent email composition and grammar

 *Must be available from 8:30AM – 5:00PM Monday through Friday

*Customer service experience in retail, wholesale distribution, or hotel

*Credit Card P.O.S., and exporting experience is a plus Excellent Benefits and 401k. 

 

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Job Requirements

Ability to type at least 40-wpm and operate 10-key

*Proficient in Microsoft Excel, Word, and Outlook

 

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