Job Opening: 1st Shift

Customer Service & Sales Support Specialist

Location: Bakersfield, CA

Pay Range: $23–$25/hour

Schedule: Monday–Friday, some Saturdays required. Overtime as needed.

Type: Temp-to-hire opportunity

We are currently seeking a highly organized and customer-focused Customer Service & Sales Support Specialist to join our team in Bakersfield. This is a dynamic role that supports a wide range of functions, from order entry and customer service to marketing and e-commerce.

Key Responsibilities:

    •    Enter orders at all levels, process RMAs, receipts, and delivery memos

    •    Handle dispenser keys, labels, and installation/repair requests

    •    Assist with SDS and literature requests

    •    Support marketing efforts, including trade shows and lead generation

    •    Contact potential customers to generate leads and manage inquiries

    •    Quote pricing, convert quotes to orders, and manage customer accounts

    •    Reactivate and activate customer accounts as needed

    •    Communicate with account reps and sales teams to ensure pricing accuracy, resolve issues, and enhance margins

    •    Manage order tracking, backorders, special orders, and inventory concerns

    •    Interact with vendors and attend internal meetings

    •    Support rebate and contract setup, verify deliveries and descriptions

    •    Troubleshoot online and order-related issues

    •    Perform A/R tasks, including invoicing and showroom/front office support

    •    Maintain high levels of organization, efficiency, and customer service

    •    Assist with e-commerce functions, including:

    •    New user setup

    •    Failed import correction

    •    Shopping list setup

    •    Online troubleshooting

    •    Requesting product availability for e-commerce