Questions? 1-844-864-0634

Branch No: 80759
4010 West Boy Scout Blvd
Suite 150
Tampa, FL 33607
Phone: (813) 877-7974

Available Positions

6 positions available.

Insurance Representative

St. Petersburg FL

Insurance Representative

Insurance Representative must have previous general lines insurance experience and will be responsible for the following duties including but not limited to:

  • Ensure that customers make buying decisions armed with the right amount of information.
  • Analyze customer’s complaints and recommend solutions.
  • Discuss with customers on telephone and provide information on the company’s products and services.
  • Record all conversations with clients with details of inquiries or complaints and action steps that were taken.
  • Understand the company’s insurance policies and products and be able to tell whether a policy covers a type of loss or not.
  • Call up customers who had previously called to complain to know if their challenges have been resolved and to ensure that they are now satisfied.
  • Communicate changes or adjustment in policies to clients.
  • Send newsletters, mails, and other forms of correspondences to customers.
  • Receive reports of claims and communicate reports of investigation to the clients.
  • Forward all filed claims to the appropriate department for handling and investigation.
  • Assist in soliciting sales of new products and policies.
  • Liaise with other departments and provide support to them.
  • Assist clients in filling of policy documents and contact them whenever any error is discovered, or when it needs to be corrected.
  • Offer information about price quotes to prospective customers.
  • Liaise with the companies insurance agents and process all orders made via telephone.
  • Receive visiting customers and provide them with necessary assistance.
  • Manage and protect the reputation of the company.
  • Maintain strong clientele relationship with customers.

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Administrative Assistant

St. Petersburg FL

Administrative Assistant

Administrative Assistant needed to support the department. Main responsibilities will be to manage heavy phone volume, transfer calls, take messages and other administrative tasks as needed. Will have contact with internal and external customers. Will be making travel reservations, managing calendars, setting up conference calls/meetings and spreadsheets, shipping & receiving packages, processing expense reports, filing and other such duties. Will make sure that office supplies are ordered, maintain the database, and some reporting as needed.

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Customer Service Overflow Rep

LARGO FL

Customer Service Overflow Rep

The Overflow Rep is responsible for communicating with customers by phone and assisting with general questions. Will be assisting in processing sample orders and covering the reception desk in a professional manner when needed. May also upload art and forward faxes as necessary as well as other clerical duties as assigned.

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Detailer

LARGO FL

Detailer 

Responsible for communicating with customers and internal reps by email. Will be responsible for providing customer's with estimated shipping charges, pricing, transit times. Will also be responsible for entering the customers orders into the system paying attention to ensure that all information is accurate.  

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Clerical Support

LARGO FL

Clerical Support Associate

Clerical Support Associates will be responsible for building rapport within a specific territory and gathering information to process customers orders. Will be obtaining important information regarding the orders such as event dates, artwork, shipping information etc.. Very fast paced and deadline oriented environment.

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Bilingual Customer Service Representative

Clearwater FL

Bilingual Customer Service Representative uses the phone to arrange rides between health plan members and transportation providers.

 

**No experience necessary**

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Staff Bios

Michelle LeFurge
Michelle LeFurge Operations Manager Contact Michelle LeFurge
Mary Strickler
Mary Strickler Personnel Supervisor Contact Mary Strickler