Questions? 1-844-864-0634

Branch No: 80086-5946
2626 Pacific Avenue
Stockton, CA 95204
Phone: (209) 937-9378

Available Positions

1 positions available.

Customer Service Rep

Tracy CA

SUMMARY: Acts as liaison between sales, accounting, scheduling, and production to ensure complete customer satisfaction by performing the following duties. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned as the need arises. Develop effective communications with customers by phone or in person to facilitate orders for corrugated shipping containers. Participate in plant improvement teams as assigned. Fill in for other members within department as needed. Responsible for heavy phone contact with customers and sales people. Work with vendors to assure supply of specified materials and/or work-in-process needed for manufacturing of orders. Communicate with the sales people on a regular basis regarding activities within their respective accounts. Responsible for expediting order changes and negotiating with customers. Responsible for expediting flow of information regarding specifications, orders and customer requirements to manufacturing. Receive, process and monitor progress of customer orders placed directly by customer or from sales staff. 

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Staff Bios

Jerry Allen On-Site Manager Contact Jerry Allen
Diana Alvarez On-Site Administrator Contact Diana Alvarez
Dawn Beckwith Account Representative Contact Dawn Beckwith
Christina Bocanegra On-Site Supervisor Contact Christina Bocanegra
Karina Cruzlemus On-Site Manager Contact Karina Cruzlemus
Jennifer Dutro Area Director Contact Jennifer Dutro
Serina Gomez Personnel Supervisor Contact Serina Gomez
Renee Mettler Personnel Supervisor Contact Renee Mettler
Ronya Sooga Administrative Assistant Contact Ronya Sooga